Cookie Policy

1. What are cookies?

Cookies are small text files stored on your browser or device when you visit a website. They can help a site remember information between page visits, recognise your preferences or keep a shopping session working.

Similar technologies include local storage, pixels and other tools that store or access device information. This policy refers to these technologies together where relevant, even when they do not create a traditional cookie file.

2. Essential cookies

Essential cookies support the services you request, such as maintaining your cart, completing checkout, signing in where available, preventing fraud and recording your privacy choices.

Where legally exempt from consent requirements, these cookies may operate without optional-cookie consent. Blocking them through your browser may prevent parts of the store from functioning correctly.

3. Preferences and functionality

Preference technologies may remember choices such as language, region or display settings. Whether a particular technology is essential depends on the feature requested and applicable law. Optional preference technologies are subject to consent where required.

4. Analytics and performance

Where analytics tools are used, they help us understand how visitors navigate the store, identify technical problems and measure site performance. They may process information such as pages viewed, device details, referral sources and interactions. We seek consent for optional analytics technologies where required.

5. Advertising and marketing

Where advertising tools are used, they may help measure campaign results, understand shopping activity and show relevant advertising on other services. Advertising partners may connect device or browsing information with information they already hold.

These technologies are subject to applicable consent and opt-out requirements. Rejecting optional advertising cookies does not stop you from seeing advertisements generally, but may affect their personalisation or how their performance is measured.

6. Shopify and other providers

Our store runs on Shopify. Shopify and services used for payments, subscriptions or other store features may use cookies and similar technologies to provide those functions.

Some technologies are placed by Retili or on our behalf; others are set by third-party services. Providers may also process information under their own privacy notices. Learn more in the Shopify Consumer Privacy Policy and our Privacy Policy.

7. Managing consent

Use the cookie banner or cookie preference controls provided on the store to accept or reject optional technologies and, where offered, choose individual categories. You can revisit these controls to change your choices or withdraw consent.

Your preferences may be specific to your browser and device. If you use a different browser, clear your cookies or switch devices, you may need to make your choices again. Withdrawal does not affect processing that was lawful before consent was withdrawn.

If you cannot find the preference controls or need help changing a choice, contact support@retili.com.

8. Browser settings and opt-out signals

Most browsers allow you to view, delete or block cookies through their privacy settings. Deleting cookies may remove saved preferences, shopping sessions or consent records. Browser controls may not cover every similar technology or information already processed by a provider.

Where applicable law requires it, we honour legally recognised opt-out preference signals, such as Global Privacy Control, for the processing covered by those signals. You can also use relevant store privacy controls or contact us about applicable rights to opt out of sale, sharing or targeted advertising.

9. How long cookies last

Session cookies generally last for your browsing session. Persistent cookies remain until their stated expiry, unless deleted earlier. Their duration depends on the provider and purpose, such as remembering a privacy choice or maintaining a requested preference.

The particular cookies, providers and retention periods depend on the services active on the store and may change when those services change. Contact us for current information about a particular cookie or technology. Information collected through a cookie may be retained separately, as explained in our Privacy Policy.

10. Updates and further information

We may update this policy to reflect changes to store features, service providers or legal requirements. The updated version will be published here. Where required, we will provide additional notice or request fresh consent for changed purposes.

Our Privacy Policy explains how personal information is used, shared and retained, together with the rights available to you. You can contact us about either policy using the details below.